Trust and reputation

Building industry trust and reputation underpins everything that we do, and we have continued to bring members together with policymakers and senior stakeholders across the year through our wide range of events, meetings and political engagement.

Our trust and reputation work

We strengthen understanding and awareness of the industry’s enabling role in society and the economy and the positive impacts it has on people’s daily lives right across the country.

“It has great convening power and is a voice heard by No 10 and relevant departments.”

TheCityUK member

With the support of our Public Affairs Group, we deliver our work by:

  • Engaging with HM Government, MPs, policymakers, devolved governments, opinion formers and other key stakeholders to effectively communicate and promote the work undertaken by members and across the organisation.
  • Drawing on industry policy themes to underpin an ongoing engagement programme that supports the enhancement of the industry’s reputation among key opinion formers.
  • Using our regions and nations work to expand the voice of the industry across the country, delivering policy positions in relation to long-term competitiveness issues.

Our latest trust and reputation work:

IRSG responds to FCA consultation on ESG ratings regulation

The IRSG welcomes the FCA’s principles-based approach to regulating ESG ratings providers, emphasising proportionality, international coherence and clarity to foster transparency, competition and innovation. It also calls for ongoing dialogue and practical guidance to ensure consistent implementation and high-quality ESG ratings in a globally aligned market.

Our response to the FCA AI in retail financial services review

Read our response to the Financial Conduct Authority’s (FCA) review into the long-term impact of AI on retail financial services (The Mills Review), which outlines our members’ perspectives regarding the potential for AI to transform UK retail financial services in the medium to long term, and provides recommendations for regulators and firms to facilitate responsible innovation at this stage.

Our latest trust and reputation news:

Comment

IRSG response to BoE stablecoins

Industry calls for bolder, faster, more decisive reform to secure UK leadership in global finance over next decade

UK legal services deliver record economic contribution and re-enforce global influence

Blog

Bridging the engagement divide: what do pension holders really want to see from their pension funds – and does backing the UK feature?

Events:

Highlights from TheCityUK International Conference 2026

Our International Conference 2026 featured keynotes and panel sessions discussing how the UK can underpin its position as a world-leading international financial centre.

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TheCityUK and Financial Services Skills Commission Future Skills Conference 2026

Join us in May for the Future Skills Conference 2025, in partnership with Financial Services Skills Commission

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